Stylists wonder how to say thank you.

22 Jul

The worst part of my job is affecting other people’s jobs by doing returns.  I know it screws up a store’s numbers for the day, I know sometimes it takes away a sales clerk commission, but unfortunately in Chicago I have no choice.  If there was some kind of rental policy, wardrobe stylists would  jump all over it.  But there isn’t, therefore we have to abuse the return policy by returning everything that wasn’t used.

So, how do I redeem myself to the poor person that just got my return wammy (this week is especially a killer, YIKES)?  The only way I have found is to report online my positive customer service experience.  Granted, I don’t always get to do this, not all stores have this set up, but you can write positive reviews at Macy’s, Nordstrom and Bloomingdales.  Does anyone who has retail experience know of any other way to polish the turd we leave at your register?

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